Automobili Caffè Ltd
Privacy Policy
Last updated: 22 October 2025
1. Who We Are
This website is operated by Automobili Caffè Ltd (“we”, “us”, “our”).
We are registered in England under company number 16613891.
Our registered address is:
3rd Floor 45 Albemarle Street, Mayfair, London. W1S 4JL
Email: privacy@automobilicaffe.com
Website: www.automobilicaffe.com
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2. What This Policy Covers
This Privacy Policy explains how we collect, use, and store your personal data, including through our website, newsletter, SMS program, subscriptions, and third-party platforms, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 (DPA).
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3. Information We Collect
A. Information You Provide
•Name, email, phone number
•Shipping & billing address
•Subscription and order details
•Customer service communications
Payments are processed by Stripe and WooPayments. We do not store full credit or debit card data.
B. Information Collected Automatically
•IP address, browser, device type
•Site activity, cookies, tracking pixels
•SMS engagement (clicks, replies, unsubscribes)
C. Information from Third Parties
•Advertising partners (e.g. Meta, Google)
•Fulfilment providers (e.g. Huboo)
•Email & SMS platforms (e.g. Klaviyo)
•Social networks and affiliate platforms
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4. How We Use Your Data
We process personal data for the following purposes:
•Fulfil orders and subscriptions
•Deliver marketing communications (with your consent)
•Provide account and customer service
•Track abandoned carts and send reminders
•Improve website performance, UX, and security
•Comply with legal, tax, and accounting requirements
Legal bases: performance of contract, consent, legitimate interest, and compliance with legal obligations.
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5. SMS Marketing & Mobile Notifications
If you opt in to receive SMS communications from Automobili Caffè Ltd, we may send you messages about:
•New product launches and limited releases
•Curated offers or subscription updates
•Order confirmations and delivery alerts
•Abandoned cart reminders
SMS data is collected and processed via secure third-party platforms (e.g. Klaviyo).
You can unsubscribe anytime by replying STOP to any message.
We do not sell or share SMS consent data with any non-affiliated third parties.
“Text messaging originator opt-in data and consent” is kept separate from general marketing data and is never shared or sold.
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6. Cart Tracking & SMS Abandonment
Our website uses cookies and plugins to keep track of items placed in your cart — including when the cart is abandoned.
If you’ve opted in to SMS alerts, we may use this data to send reminders, allowing you to complete your purchase with ease. These cookies:
•Track when items are added to cart
•Detect when checkout is not completed
•Trigger personalised SMS notifications
Cart tracking data is only used for your benefit and is never sold or disclosed.
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7. Cookies
We use cookies for:
•Essential website functions (e.g. login, cart, checkout)
•Performance & analytics (e.g. Google Analytics)
•Marketing & retargeting (e.g. Meta Pixel, Google Ads)
•Language, region, or currency preferences
You may manage cookie preferences at any time via your browser or our cookie banner.
See our Cookie Policy for full details.
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8. Data Retention
Data Type Retention Period
Orders & accounting 6 years (UK tax requirement)
Marketing (email/SMS) Until opt-out or consent withdrawn
Enquiries 12 months from last contact
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9. Your Rights
Under UK data law, you have the right to:
•Access your personal data
•Rectify inaccurate data
•Request deletion (‘right to be forgotten’)
•Restrict or object to processing
•Data portability (where applicable)
•Withdraw consent for marketing at any time
To exercise any rights, contact coffee@automobilicaffe.com
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10. Third-Party Processors
We only share data with service providers who help us operate securely and efficiently.
These include:
•Stripe / WooPayments (payments)
•Huboo (fulfilment)
•Klaviyo (email & SMS marketing)
•Google Analytics / Meta (advertising)
They may not use your data for their own marketing purposes.
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11. International Transfers
If data is transferred outside the UK or EEA, we use appropriate legal safeguards — such as Standard Contractual Clauses (SCCs) with the UK Addendum — to protect your privacy.
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12. Children
Our website and communications are not intended for individuals under the age of 18.
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13. Changes to This Policy
We may update this Privacy Policy to reflect operational, legal, or regulatory changes.
Material updates will be notified via our website or email.
Last updated: 22 October 2025
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14. Contact
Automobili Caffè Ltd
3rd Floor 45 Albemarle Street, Mayfair, London. W1S 4JL
Email: coffee@automobilicaffe.com
