Last updated: 28 September 2026
At Automobili Caffè we take great care in sourcing, roasting and packaging our coffee. If you experience an issue with your order we will do our best to resolve it promptly.
We aim to dispatch and deliver UK orders within 3–5 working days.
Once your order has been dispatched, you will receive confirmation using the contact details provided with your order.
Due to the nature of food products, coffee can only be returned if the item is unopened and in its original condition.
If you wish to request a return:
contact us within 14 days of delivery
include your order number
ensure items are unused and unopened
Return requests should be sent to:
coffee@automobilicaffe.com
Once approved, instructions for returning the item will be provided.
Refunds will be issued once the returned item has been received and inspected.
Refunds will be processed using the original payment method.
Please allow 5–10 working days for the refund to appear in your account.
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photographs of the item and packaging.
We will arrange a replacement or refund where appropriate.
